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服务代码: R37595
制造商:
Kyocera
模型
ECOSYS M8130cidn
设备类型
激光多功能一体机
硒鼓单元的资源(黑色)
200000
固件更新
我们执行(如有必要)
工程师来访
可用
所有属性
价格从 2 500 ₽

京瓷 ECOSYS M8130cidn 多功能一体机常见问题/故障

通电无反应

描述: 京瓷 ECOSYS M8130cidn 无法开机的可能原因:

  • 电源板故障(电容/二极管/保险丝损坏)
  • 电源线断裂或插头损坏
  • 电源按钮触点氧化/粘连
  • 主板短路
  • 高压组件(HVU)故障
  • 内部线路断裂(如清洁后)
  • 电源管理固件异常
  • 定影单元热敏电阻烧毁
  • 定影单元加热元件烧毁
  • 主板电源接口缺陷
  • 直流控制器损坏
  • 主控板(格式化板)故障

打印出现底灰/污渍/异常痕迹

描述: 京瓷 ECOSYS M8130cidn 打印质量问题的成因:

  • 感光鼓磨损(划痕/磨痕)
  • 显影磁辊污染
  • 清洁刮片老化
  • 定量刮刀缺陷(碳粉分布不均)
  • 定影膜损坏(裂纹/涂层剥落/表面沟痕)
  • 激光组件镜片积尘
  • 碳粉泄漏(硒鼓密封失效)
  • 转印辊磨损
  • 转印带破损
  • 废粉仓满载
  • 主充电辊污染
  • 打印浓度校准错误(需进入维修模式调整)
  • 定影压力辊变形
  • 使用劣质碳粉
  • 显影剂性能衰减
  • 扫描玻璃板污染(复印/扫描时出现黑线)
  • 扫描头组件污染或故障
  • 废粉输送螺杆异常
  • 电子元件故障(电压异常)

频繁卡纸或纸张褶皱

描述: 京瓷 ECOSYS M8130cidn 卡纸故障的常见原因:

  • 进纸辊磨损
  • 纸灰污染搓纸轮
  • 纸张传感器错位
  • 纸盘导轨变形
  • 定影单元过热(纸张粘连)
  • 分离爪磨损
  • 进纸机构弹簧松弛
  • 纸路异物阻塞
  • 拾纸电磁阀故障
  • 电磁离合器磨损
  • 齿轮箱齿轮磨损
  • 时序设置错误(需维修模式调整)
  • 定影辊轴承磨损
  • 使用劣质纸张
  • 纸张类型设置错误

京瓷 ECOSYS M8130cidn MFP 自我诊断错误代码

C0030: 传真板系统错误

问题描述:因传真固件错误,无法继续处理传真

步骤
描述
说明
如何修复
1
主电源复位
传真板工作异常
关闭电源开关并拔掉电源插头。等待5秒后,重新连接电源插头并开启电源开关
2
固件升级
固件故障
重新安装传真固件
3
更换传真板
传真板损坏
更换传真板
C0070: 检测到传真板不兼容错误

问题描述: 初始通信时检测到传真控制板不兼容,无法传输正常通信指令

步骤
描述
说明
如何修复
1
检查传真板
安装了不兼容的传真板
请安装适用于该型号的传真板
2
固件升级
传真固件故障
重新安装传真固件
3
更换主板
主板故障
更换主板
C0100: 备用存储设备错误

问题描述: 检测到闪存状态异常

步骤
描述
说明
如何修复
1
主电源复位
闪存工作异常
关闭电源开关并拔掉电源插头。等待5秒后,重新连接电源插头并开启电源开关
2
检查主板
连接器或柔性线缆连接不当,或线缆、柔性线缆、主板故障
清洁主板连接器端子,重新连接线缆和柔性线缆。
如线缆或柔性线缆损坏,请维修或更换。若问题未解决,请更换主板
C0120: MAC地址数据错误

问题描述: MAC地址数据不正确

步骤
描述
说明
如何修复
1
主电源复位
闪存工作异常
关闭电源开关并拔掉电源插头。等待5秒后,重新连接电源插头并开启电源开关
2
检查MAC地址
MAC地址不正确
当网络状态页面未显示MAC地址时,请更换主板
C0130: 备用存储器读写错误

问题描述: 无法读取或写入闪存

步骤
描述
说明
如何修复
1
主电源复位
闪存工作异常
关闭电源开关并拔掉电源插头。等待5秒后,重新连接电源插头并开启电源开关
2
检查主板
连接器或柔性线缆连接不当,或线缆、柔性线缆、主板故障
清洁主板连接器端子,重新连接线缆和柔性线缆。
如线缆或柔性线缆损坏,请维修或更换。若问题未解决,请更换主板
C0140: 备用存储器数据错误

问题描述: 初始启动时读取的闪存数据异常

步骤
描述
说明
如何修复
1
主电源复位
闪存工作异常
关闭电源开关并拔掉电源插头。等待5秒后,重新连接电源插头并开启电源开关
2
检查主板
连接器或柔性线缆连接不当,或线缆、柔性线缆、主板故障
清洁主板连接器端子,重新连接线缆和柔性线缆。
如线缆或柔性线缆损坏,请维修或更换。若问题未解决,请更换主板
C0150: 引擎EEPROM读写错误

问题描述:
1. 连续5次检测到设备在5毫秒或更长时间内无响应
2. 连续8次读取的数据不一致
3. 连续8次写入与读取的数据不匹配

步骤
描述
说明
如何修复
1
主电源复位
引擎主板上的EEPROM工作异常
关闭电源开关并拔掉电源插头。等待5秒后,重新连接电源插头并开启电源开关
2
检查引擎主板上的EEPROM
EEPROM未正确安装
重新安装引擎主板上的EEPROM
3
更换EEPROM
EEPROM损坏
1. 提前在U000打印维护报告。
2. 更换引擎主板上的EEPROM。开机时出现C6990错误时,执行U169模式。
3. 再次在U000打印维护报告,与更换前的报告对比并修正差异值(涉及维护模式:U063、U100、U127、U140、U161、U465、U468、U901等)。
4. 如有必要,在U410、U411等模式下检查并调整输出图像。
4
更换引擎主板
引擎主板故障
更换引擎主板
C0160: EEPROM数据错误

问题描述: 从EEPROM读取的数据被判定为异常

步骤
描述
说明
如何修复
1
主电源复位
引擎主板上的EEPROM工作异常
关闭电源开关并拔掉电源插头。等待5秒后,重新连接电源插头并开启电源开关
2
执行U021模式
引擎主板上的EEPROM存储数据异常
执行U021维护模式
3
更换EEPROM
EEPROM损坏
1. 提前在U000打印维护报告。
2. 更换引擎主板上的EEPROM。开机时出现C6990错误时,执行U169模式。
3. 再次在U000打印维护报告,与更换前的报告对比并修正差异值(涉及维护模式:U063、U100、U127、U140、U161、U465、U468、U901等)。
4. 如有必要,在U410、U411等模式下检查并调整输出图像。
4
更换引擎主板
引擎主板故障
更换引擎主板
C0170: 充电计数器错误

问题描述:
1. 检测到引擎主板充电计数器和主板充电计数器的备份存储器均存在错误
2. 主板计数器数据与引擎主板计数器数据异常

步骤
描述
说明
如何修复
1
更换主板
主板故障
更换主板并执行U004维护模式
2
更换引擎主板上的EEPROM
EEPROM损坏
1. 提前在U000打印维护报告。
2. 更换引擎主板上的EEPROM。开机时出现C6990错误时,执行U169模式。
3. 再次在U000打印维护报告,与更换前的报告对比并修正差异值(涉及维护模式:U063、U100、U127、U140、U161、U465、U468、U901等)。
4. 如有必要,在U410、U411等模式下检查并调整输出图像。
3
更换引擎主板
引擎主板故障
更换引擎主板
C0180: 机器序列号不匹配

问题描述: 开机时检测到主板与引擎主板EEPROM中的机器序列号不一致

步骤
描述
说明
如何修复
1
检查主板的机器序列号
安装了不同主单元的主板
在U004检查MAIN和ENGINE的机器序列号,若MAIN序列号不符,请安装正确的主板
2
检查引擎主板EEPROM的机器序列号
安装了不同主单元的EEPROM
在U004检查MAIN和ENGINE的机器序列号,若ENGINE序列号不符,请安装正确的引擎主板EEPROM
3
更换主板
主板故障
若在U004检测到MAIN序列号不符,更换主板并执行U004维护模式
4
检查引擎主板上的EEPROM
EEPROM损坏
若在U004检测到引擎主板序列号不符,重新安装EEPROM。若未修复,请按以下步骤更换引擎主板上的EEPROM:
1. 提前在U000打印维护报告。
2. 更换EEPROM后开机出现C6990错误时,执行U169模式。
3. 再次在U000打印维护报告,对比并修正差异值(涉及模式:U063、U100、U127、U140、U161、U465、U468、U901等)。
4. 如有必要,在U410、U411等模式下调整输出图像。
5
更换引擎主板
引擎主板故障
更换引擎主板
C0190: 备用存储设备错误(引擎)

问题描述: 开机时无法读取主单元IC的数据

步骤
描述
说明
如何修复
1
主电源复位
引擎主板上的IC工作异常
关闭电源开关并拔掉电源插头。等待5秒后,重新连接电源插头并开启电源开关
2
更换引擎主板
引擎主板故障
更换引擎主板
C0500: Drive lock detected by the engine firmware

问题描述: During the engine steady state control, the main motor drive continued 60 minutes or more (except during the maintenance mode)

步骤
描述
说明
如何修复
1
Resetting the main power
The firmware in the engine PWB does not operate normally
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C0510: Main charger control error

问题描述: The main charger bias turns on while the drum stops

步骤
描述
说明
如何修复
1
Resetting the main power
The firmware in the engine PWB does not operate normally
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C0520: Developer control error

问题描述: The developer bias off is detected during the main charge bias off

步骤
描述
说明
如何修复
1
Resetting the main power
The firmware in the engine PWB does not operate normally
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C0530: Backup task error

问题描述: No operation 30s or more when monitoring the backup task operation

步骤
描述
说明
如何修复
1
Resetting the main power
The firmware in the engine PWB does not operate normally
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C0800: Image processing error

问题描述: The print sequence jam (J010x) is detected 2 times continuously

步骤
描述
说明
如何修复
1
Checking the image data
The image data is faulty
When this issue occurs only when handling the certain image data, check if the image data is faulty
2
Checking the situation
The printing operation of the certain file is faulty
Acquire the job's log if the phenomenon can be reproduced by specifying the job when the error was detected
3
Checking the main PWB
The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty
Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal.
If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB
C0830: FAX PWB flash program area checksum error

问题描述: The program stored in the flash memory on the FAX PWB is broken so it cannot perform

步骤
描述
说明
如何修复
1
Resetting the main power
The FAX PWB is not connected properly
Turn off the power switch and pull out the power plug. After passing 5s, reattach the FAX PWB and reinsert the power plug. Then, turn on the power switch
2
Firmware upgrade
The firmware is faulty
Reinstall the FAX firmware
3
Initializing the fax
The data in the FAX PWB is faulty
Execute U600 to initialize the FAX
4
Replacing the FAX PWB
The FAX PWB is faulty
Replace the FAX PWB
C0840: RTC error

问题描述:
• Not communicated with RTC correctly
• RTC data is inconsistent with empty battery

步骤
描述
说明
如何修复
1
Setting time and date (RTC)
Time and date (RTC) are erased
Set Date and Time (RTC) from System Menu
2
Replacing the main PWB
The main PWB is faulty, or the backup battery runs out
Replacing the main PWB
C0870: PC FAX Image data transmission error

问题描述: Data was not properly transmitted even if the specified times of retry were made when the large volume data is transmitted between the FAX PWB and the main PWB

步骤
描述
说明
如何修复
1
Resetting the main power
The FAX PWB does not operate properly
Turn off the power switch and pull out the power plug. After passing 5s, reattach the FAX PWB and reinsert the power plug. Then, turn on the power switch
2
Initializing the fax
The data in the FAX PWB is faulty
Execute U600 to initialize the FAX
3
Firmware upgrade
The FAX firmware is faulty
Upgrade the fax firmware to the latest version
4
Replacing the FAX PWB
The FAX PWB is faulty
Replace the FAX PWB
5
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C0920: FAX file system error

问题描述: The backup data could not be stored since the file system of the flash memory is faulty

步骤
描述
说明
如何修复
1
Resetting the main power
The FAX PWB does not operate properly
Turn off the power switch and pull out the power plug. After passing 5s, reattach the FAX PWB and reinsert the power plug. Then, turn on the power switch
2
Initializing the fax
FAX control values are incorrect
Execute U600 to initialize the FAX
3
Reconnecting the FAX PWB
The FAX PWB is not connected properly
Reinstall FAX PWB to Main PWB
4
Firmware upgrade
The firmware is faulty
Reinstall the FAX firmware
5
Replacing the FAX PWB
The FAX PWB is faulty
Replace the FAX PWB
C0980: 24V power interruption detection

问题描述:
• 24V power shutoff signal is detected 1s continuously.
• Other service call error occurs after 24V power shutoff signal is lowered, and then 24V power is recovered

步骤
描述
说明
如何修复
1
Resetting the main power
The firmware in the engine PWB does not operate normally
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Low-voltage PWB - Engine PWB
3
Replacing the low voltage PWB
The low voltage PWB is faulty
When the +24V generation from the low voltage PWB is not stable, and it lowers, replace the low voltage PWB
4
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C1010: Lift motor 1 error

问题描述:
• Cassette 1 lift motor over-current is detected 5 times continuously.
• Lift sensor on is not detected 5 times continuously when passing 15s after cassette 1 is loaded

步骤
描述
说明
如何修复
1
Checking the lift plate
The lift plate does not operate properly
Repair or replace the lift plate when it does not move vertically
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Lift motor - Engine PWB(YC15)
• Lift sensor - Engine PWB(YC15)
3
Checking the lift motor
The lift motor is faulty
Check the lift motor operation, and replace it if necessary
4
Checking the lift sensor
The lift sensor is not properly attached, or it is faulty
Reattach PF lift upper limit sensor. If not repaired, replace it
5
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C1020: PF lift motor 1 error

对象: 500-sheet paper feeder, 500-sheet x2 paper feeder

问题描述: The PF lift sensor 1 on is not detected 5 times continuously when passing 15s after loading cassette 2

步骤
描述
说明
如何修复
1
Checking the lift plate
The lift plate does not operate properly
Repair or replace the lift plate when it does not move vertically
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• PF lift moor 1 - PF PWB (YC4)
• PF upper limit sensor 1 - PF PWB (YC3)
3
Checking PF lift motor 1
PF lift motor 1 is faulty
Check the operation of lift motor 1, and replace it if necessary
4
Checking PF lift sensor 1
PF lift sensor 1 is not properly attached, or it is faulty
Reattach PF lift sensor 1. If not repaired, replace it
5
PF firmware upgrade
The PF firmware is not the latest version
Upgrade the PF firmware to the latest version
6
Replacing the PF PWB
The PF PWB is faulty
Replace the PF PWB
C1030: PF lift motor 2 error

对象: 500-sheet x2 paper feeder

问题描述: The PF lift sensor 2 on is not detected 5 times continuously when passing 15s after loading cassette 3

步骤
描述
说明
如何修复
1
Checking the lift plate
The lift plate does not operate properly
Repair or replace the lift plate when it does not move vertically
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• PF lift moor 2 - PF PWB (YC6)
• PF upper limit sensor 2 - PF PWB (YC5)
3
Checking PF lift motor 2
PF lift motor 2 is faulty
Check the operation of lift motor 2, and replace it if necessary
4
Checking PF lift sensor 2
PF lift sensor 2 is not properly attached, or it is faulty
Reattach PF lift sensor 2. If not repaired, replace it
5
PF firmware upgrade
The PF firmware is not the latest version
Upgrade the PF firmware to the latest version
6
Replacing the PF PWB
The PF PWB is faulty
Replace the PF PWB
C1800: Paper Feeder communication error

对象: 500-sheet paper feeder, 500-sheet x2 paper feeder

问题描述: The communication error was detected 10 times continuously

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Engine PWB (YC25) - PF PWB(YC1)
2
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware and PF firmware to the latest version
3
Replacing the PF PWB
The PF PWB is faulty
Replace the PF PWB
4
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C1900: Paper Feeder EEPROM error

对象: 500-sheet paper feeder, 500-sheet x2 paper feeder
For internal count

问题描述: The writing data and the reading data mismatch 4 times continuously when writing

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Engine PWB (YC25) - PF PWB(YC1)
2
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware and PF firmware to the latest version
3
Replacing the PF PWB
The PF PWB is faulty
Replace the PF PWB
4
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C2101: Developer motor K steady-state error

问题描述: Developer motor K steady state off is detected for 1s continuously after becoming the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Developer motor K - Engine PWB (YC18)
3
Checking the drive unit
The drive unit is faulty
Execute U030 [Dlp(K)/Drum] and check the developer motor K operation. If there are any load for the gear rotation inside the drive unit replace drive unit B
4
Replacing the developer motor
The developer motor is faulty
Replace developer motor K
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C2102: Developer motor CMY steady-state error

问题描述: Developer motor CMY steady state off is detected 1s continuously after becoming the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Developer motor CMY - Engine PWB (YC19)
3
Checking the drive unit
The drive unit is faulty
Execute U030 [Dlp(Col)] and check the drum motor CMY operation. If there are any load for the gear rotation inside the drive unit replace drive unit A
4
Replacing the developer motor
The developer motor is faulty
Replace developer motor CMY
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C2201: Drum motor K steady-state error

问题描述: Drum motor K steady state off is detected for 1s continuously after becoming the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drum motor K - Engine PWB (YC19)
3
Checking the drive unit
The drive unit is faulty
Execute U030 [Dlp(K)/Drum] and check the drum motor K operation. If there are any load for the gear rotation inside the drive unit replace drive unit A
4
Replacing drum motor K
Drum motor K is faulty
Replace drum motor K
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C2202: Drum motor CMY steady-state error

问题描述: Drum motor CMY steady state off is detected 1s continuously after becoming the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drum motor CMY - Engine PWB (YC19)
3
Checking the drive unit
The drive unit is faulty
Execute U030 [Dlp(K)/Drum] and check the drum motor CMY operation. If there are any load for the gear rotation inside the drive unit replace drive unit A
4
Replacing drum motor CMY
Drum motor CMY is faulty
Replace drum motor CMY
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C2300: Fuser motor steady state error

问题描述: The fuser motor steady state off is detected 1s continuously after becoming steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Fuser motor - Engine PWB (YC18)
3
Checking the drive unit
The drive unit is faulty
Check the fuser motor operation. If there are any load for the gear rotation inside the drive unit replace drive unit B
4
Replacing the fuser motor
The fuser motor is faulty
Replace the fuser motor
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C2310: Fuser motor start-up error

问题描述: The fuser motor is not in the steady state within 1.5s after start-up

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Fuser motor - Engine PWB (YC18)
3
Checking the drive unit
The drive unit is faulty
Check the fuser motor operation. If there are any load for the gear rotation inside the drive unit replace drive unit B
4
Replacing the fuser motor
The fuser motor is faulty
Replace the fuser motor
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C2550: Conveying motor steady-state error

问题描述: The conveying motor steady state off is detected 1s continuously after becoming the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Conveying motor - Engine PWB (YC14)
3
Checking the drive unit
The drive unit is faulty
Execute U030 [Feed] and check the feed motor operation. If there are any load for the gear rotation inside the drive unit replace drive unit C
4
Replacing the conveying motor
The conveying motor is faulty
Replace the conveying motor
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C2550: Conveying motor startup error

问题描述: The conveying motor is not in the steady state within 2s after start-up

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Conveying motor - Engine PWB (YC14)
3
Checking the drive unit
The drive unit is faulty
Execute U030 [Feed] and check the feed motor operation. If there are any load for the gear rotation inside the drive unit replace drive unit C
4
Replacing the conveying motor
The conveying motor is faulty
Replace the conveying motor
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C2600: PF motor error

对象: 500-sheet paper feeder, 500-sheet x2 paper feeder

问题描述: An error signal was detected 2s continuously during the PF motor drive

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• PF motor - PF PWB(YC25)
2
Firmware upgrade
The firmware is not the latest version
Upgrade the PF firmware to the latest version
3
Checking the PF motor
The PF motor is faulty
Replace the PF motor
4
Replacing the PF PWB
The PF PWB is faulty
Replace the PF PWB
C2700: Belt release motor error

问题描述: The error signal is detected for 3s continuously after the belt release motor starts up

步骤
描述
说明
如何修复
1
Firmware upgrade
The engine firmware is faulty
Upgrade the engine firmware to the latest version
2
Checking the drive parts
The drive transmission of the belt release motor is faulty
Repair the drive transmission parts if the drive from the belt release motor is not transmitted
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Belt release motor - Transfer PWB (YC2)
• Belt rotation sensor - Transfer PWB (YC2)
• Transfer PWB (YC2) - Transfer relay PWB (YC1)
• Transfer relay PWB (YC2) - Engine PWB (YC11)
4
Checking the belt rotation sensor
The belt rotation sensor comes off
Reattach or replace the belt rotation sensor
5
Checking the belt release motor
The belt release motor is not operated correctly
Reattach or replace the belt release motor
6
Primary transfer unit replacement
The primary transfer roller lift-up drive section is faulty
Replace the primary transfer unit
7
Replacing the transfer relay PWB
The transfer relay PWB is faulty
Replace the transfer relay PWB
8
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C3100: Carriage error

对象: CCD model

问题描述: The home position sensor is off and does not turn on when passing the specified time at initialization and it does not turn on at retry once

步骤
描述
说明
如何修复
1
Unlocking the primary mirror unit
The primary mirror unit is not unlocked
Unlock the primary mirror unit
2
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
3
Checking the scanner and scanner wire
A load is applied to the scanner movement
Move the mirror unit manually. If there is heavy load in excess, clean the scanner wire, wire drum, scanner rail, etc
4
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Scanner motor - Engine PWB (YC12)
5
Checking the scanner motor and the belt tension
The scanner motor or belt tension is faulty
Reattach the scanner motor and adjust the belt tension. If not repaired, replace the scanner motor
6
Checking the home position sensor
The home position sensor is faulty
Reattach the home position sensor. If not repaired, replace it
7
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C3100: Carriage error

对象: CIS model

问题描述: The home position sensor is off and does not turn on when passing the specified time at initialization and it does not turn on at retry once

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the scanner and ISU shaft
A load is applied to the scanner movement
Move the mirror unit manually. If there is heavy load in excess, check the drive belt and clean the ISU shaft
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Scanner motor - Engine PWB (YC12)
4
Checking the scanner motor
The scanner motor is faulty
Reattach the scanner motor. If not repaired, replace it
5
Checking the home position sensor
The home position sensor is faulty
Reattach the home position sensor. If not repaired, replace it
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C3200: LED error

对象: CCD model

问题描述: The white reference data retrieved by lighting the lamp at the initial operation is at the specified value or less

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the LED lamp
The LED lamp does not light
Check if the LED lamp lights. If it does not light, replace the lamp unit and execute U411 [Table].
3
Checking the connection
FFC is not connected properly. Or it is faulty
Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC.
• LED drive PWB - Main PWB (YC3003)
4
Checking the lens unit
The CCD PWB is faulty
Clean the FFC terminal and reconnect it. If deformed or broken, replace the FFC.
• CCD PWB - Main PWB (YC3002)
If not repaired, replace the lens unit and execute U411
5
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C3200: CIS error

对象: CIS model

问题描述:
• The white reference data retrieved by lighting the lamp at the initial operation is lower than the specified value.
• The white reference data retrieved by lighting the lamp at the auto table adjustment is lower than the specified value.

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the CIS lamp
The CIS lamp does not light
Check if the CIS lamp turns on. If not, replace the lamp unit and execute U411 [Table]
3
Checking the connection
FFC is not connected properly. Or it is faulty
Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC.
• CIS PWB - Main PWB (YC3001)
4
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C3300: CCD AGC error

对象: CCD model
For internal count

问题描述: The white reference data after adjustment is not within the target range

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Cleaning the backside of the contact glass
The white reference sheet is dirty
Clean the white reference sheet at the backside of the contact glass
3
Checking the LED lamp
The LED lamp is broken
Check if the LED lamp lights. If it does not light, replace the lamp unit and execute U411 [Table]
4
Checking the connection
FFC is not connected properly. Or it is faulty
Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC.
• LED drive PWB - Main PWB (YC3003)
5
Checking the lens unit
The CCD PWB is faulty
Clean the FFC terminal and reconnect it. If deformed or broken, replace the FFC.
• CCD PWB - Main PWB (YC3002)
If not repaired, replace the lens unit and execute U411
6
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C3300: CIS AGC error

对象: CIS model
For internal count

问题描述: The white reference data after adjustment is not within the target range

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Cleaning the backside of the contact glass
The white reference sheet is dirty
Clean the white reference sheet at the backside of the contact glass
3
Checking the CIS lamp
The CIS lamp does not light
Check if the CIS lamp turns on. If not, replace the lamp unit and execute U411 [Table]
4
Checking the connection
FFC is not connected properly. Or it is faulty
Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC.
• CIS PWB - Main PWB (YC3001)
5
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C3500: Scanner AISC communication error

问题描述: Readback values are different 4 times continuously during communication between the scanner and ASIC

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the main firmware and the engine firmware to the latest version
2
Checking the connection
FFC is not connected properly. Or it is faulty
Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC.
• Main PWB (YC26) - Engine PWB (YC3)
3
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
4
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C3600: Scanner sequence error

问题描述:
• Mail box buffer overflow is detected.
• Software sequence error is detected.

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the main firmware and the engine firmware to the latest version
2
Executing U021
The memory operation is faulty
Execute U021 and initialize the backup data
3
Checking the connection
FFC is not connected properly. Or it is faulty
Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC.
• Main PWB (YC26) - Engine PWB (YC3)
4
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
5
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C4001: Polygon motor K startup error

问题描述: Polygon motor K is not in the steady state within 10s after becoming steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Polygon motor K - LSU relay PWB (YC5)
• LSU relay PWB (YC9) - Engine PWB (YC6)
3
Checking the polygon motor
The polygon motor does not rotate properly
Check the rotation sound of the polygon motor, and reattach or replace LSU K if it does not rotate properly
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C4002: Polygon motor C startup error

问题描述: Polygon motor C is not in the steady state within 10s after becoming steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Polygon motor C - LSU relay PWB (YC7)
• LSU relay PWB (YC9) - Engine PWB (YC6)
3
Checking the polygon motor
The polygon motor does not rotate properly
Check the rotation sound of the polygon motor, and reattach or replace LSU C if it does not rotate properly
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C4003: Polygon motor M startup error

问题描述: Polygon motor M is not in the steady state within 10s after becoming steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Polygon motor M - LSU relay PWB (YC6)
• LSU relay PWB (YC9) - Engine PWB (YC6)
3
Checking the polygon motor
The polygon motor does not rotate properly
Check the rotation sound of the polygon motor, and reattach or replace LSU M if it does not rotate properly
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C4004: Polygon motor Y startup error

问题描述: Polygon motor Y is not in the steady state within 10s after becoming steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Polygon motor Y - LSU relay PWB (YC8)
• LSU relay PWB (YC9) - Engine PWB (YC6)
3
Checking the polygon motor
The polygon motor does not rotate properly
Check the rotation sound of the polygon motor, and reattach or replace LSU Y if it does not rotate properly
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C4011: Polygon motor K steady-state error

问题描述: Polygon motor K is off from the steady state for 1s continuously after becoming the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Polygon motor K - LSU relay PWB (YC5)
• LSU relay PWB (YC9) - Engine PWB (YC6)
3
Checking the polygon motor
The polygon motor does not rotate properly
Check the rotation sound of the polygon motor, and reattach or replace LSU K if it does not rotate properly
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C4012: Polygon motor C steady-state error

问题描述: Polygon motor C is off from the steady state for 1s continuously after becoming the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Polygon motor C - LSU relay PWB (YC7)
• LSU relay PWB (YC9) - Engine PWB (YC6)
3
Checking the polygon motor
The polygon motor does not rotate properly
Check the rotation sound of the polygon motor, and reattach or replace LSU C if it does not rotate properly
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C4013: Polygon motor M steady-state error

问题描述: Polygon motor M is off from the steady state for 1s continuously after becoming the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Polygon motor M - LSU relay PWB (YC6)
• LSU relay PWB (YC9) - Engine PWB (YC6)
3
Checking the polygon motor
The polygon motor does not rotate properly
Check the rotation sound of the polygon motor, and reattach or replace LSU M if it does not rotate properly
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C4014: Polygon motor Y steady-state error

问题描述: Polygon motor Y is off from the steady state for 1s continuously after becoming the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Polygon motor Y - LSU relay PWB (YC8)
• LSU relay PWB (YC9) - Engine PWB (YC6)
3
Checking the polygon motor
The polygon motor does not rotate properly
Check the rotation sound of the polygon motor, and reattach or replace LSU Y if it does not rotate properly
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C4101: BD initialization error (Black)

问题描述: BD is not detected within 1s after polygon motor K is in the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the main firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• APC PWB K - LSU relay PWB (YC1)
• LSU relay PWB (YC10) - Main PWB (YC23)
3
Checking the LSU
The APC PWB does not operate normally
Reinstall or replace LSU K
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C4102: BD initialization error (Cyan)

问题描述: BD is not detected within 1s after polygon motor C is in the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the main firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• APC PWB C - LSU relay PWB (YC3)
• LSU relay PWB (YC10) - Main PWB (YC23)
3
Checking the LSU
The APC PWB does not operate normally
Reinstall or replace LSU C
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C4103: BD initialization error (Magenta)

问题描述: BD is not detected within 1s after polygon motor M is in the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the main firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• APC PWB M - LSU relay PWB (YC2)
• LSU relay PWB (YC10) - Main PWB (YC23)
3
Checking the LSU
The APC PWB does not operate normally
Reinstall or replace LSU M
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C4104: BD initialization error (Yellow)

问题描述: BD is not detected within 1s after polygon motor Y is in the steady state

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the main firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• APC PWB Y - LSU relay PWB (YC4)
• LSU relay PWB (YC10) - Main PWB (YC23)
3
Checking the LSU
The APC PWB does not operate normally
Reinstall or replace LSU Y
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C4600: LSU cleaning motor error

问题描述: The error signal is detected for 2s continuously after the motor starts up

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the drive parts
The drive transmission from the LSU cleaning motor is faulty
Repair the drive transmission parts if the drive from the LSU cleaning motor is not transmitted
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• LSU cleaning motor - LSU relay PWB (YC11)
• LSU relay PWB (YC9) - Engine PWB (YC6)
4
Replacing the LSU cleaning motor
The LSU cleaning motor is faulty
Replace the LSU cleaning motor
5
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C4700: Video ASIC device error

问题描述: Writing data and reading data does not match 8 consecutive times

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the main firmware and engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Main PWB (YC26) - Engine PWB (YC3)
3
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
4
Replacing the main PWB
The main PWB is faulty
Replace the main PWB
C6000: IH heating error

问题描述:
1. The fuser center thermistor does not detect 100°C / 212°F or more within 25s after warm-up is started
2. During the warm-up, the fuser center thermistor does not detect the ready temperature within 20s after it detects 100°C / 212°F

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Executing U169
The IH setting mismatches the power supply specification
Set the destination same as the voltage of the IH PWB at U169
3
Removing foreign material
There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt
Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit
4
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
5
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
• IH unit - IH PWB (YC2, YC3)
• IH PWB (YC4) - Engine PWB (YC10)
6
Replacing the fuser unit
The parts such as the thermistor or thermal cutout are faulty
Replace the fuser unit
7
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
8
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
9
Replacing the IH unit
The IH unit is faulty
Replace the IH unit
C6020: Fuser center thermistor high temperature error

问题描述: The fuser center thermistor detected 230°C / 446°F or more for 1s

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
• IH unit - IH PWB (YC2, YC3)
• IH PWB (YC4) - Engine PWB (YC10)
4
Replacing the fuser unit
The parts such as the thermistor are faulty
Replace the fuser unit
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
6
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
7
Replacing the IH unit
The IH unit is faulty
Replace the IH unit
C6030: Broken fuser center thermistor

问题描述:
1. During warm-up, the fuser center thermistor detects 41°C / 105°F for 1s continuously while the fuser edge thermistor detects 100°C / 212°F or more
2. The fuser center thermistor does not detect 25°C / 77°F within 12s after start-up

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Removing foreign material
There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt
Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit
3
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
4
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
• IH unit - IH PWB (YC2, YC3)
• IH PWB (YC4) - Engine PWB (YC10)
5
Replacing the fuser unit
The parts such as the thermistor are faulty
Replace the fuser unit
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
7
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
8
Replacing the IH unit
The IH unit is faulty
Replace the IH unit
C6050: Fuser center thermistor low temperature error

问题描述: The fuser center thermistor detects less than 80°C / 176°F for 1s during printing

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Removing foreign material
There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt
Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit
3
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
4
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
• IH unit - IH PWB (YC2, YC3)
• IH PWB (YC4) - Engine PWB (YC10)
5
Replacing the fuser unit
The parts such as the thermistor are faulty
Replace the fuser unit
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
7
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
8
Replacing the IH unit
The IH unit is faulty
Replace the IH unit
C6120: Fuser press roller thermistor high temperature error

问题描述: The fuser press roller thermistor detected 210°C / 410°F or more for 1s

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
4
Replacing the fuser unit
The parts such as the thermistor are faulty
Replace the fuser unit
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C6130: Broken fuser press roller thermistor

问题描述:
1. During warm-up, the fuser press roller thermistor detects less than 35°C / 95°F for 60s continuously
2. After finishing warm-up, the fuser press roller thermistor detects less than 35°C / 95°F for 30s continuously

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Removing foreign material
There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt
Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit
3
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
4
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
• IH unit - IH PWB (YC2, YC3)
• IH PWB (YC4) - Engine PWB (YC10)
5
Replacing the fuser unit
The parts such as the thermistor are faulty
Replace the fuser unit
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
7
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
8
Replacing the IH unit
The IH unit is faulty
Replace the IH unit
C6200: IH heating error 2

问题描述: After warm-up is started, the fuser edge thermistor does not detect 80°C / 176°F within 25s. Or, during the warm-up, specified temperature (Ready display temperature) is not detected even 420s passed after center thermistor reached 100°C / 212°F

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Removing foreign material
There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt
Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit
3
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
4
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
• IH unit - IH PWB (YC2, YC3)
• IH PWB (YC4) - Engine PWB (YC10)
5
Replacing the fuser unit
The parts such as the thermistor are faulty
Replace the fuser unit
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
7
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
8
Replacing the IH unit
The IH unit is faulty
Replace the IH unit
C6220: Fuser edge thermistor high temperature error

问题描述: The fuser edge thermistor detects 245°C / 473°F or more for 1s

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
4
Replacing the fuser unit
The parts such as the thermistor are faulty
Replace the fuser unit
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
6
Replacing the IH unit
The IH unit is faulty
Replace the IH unit
C6230: Fuser edge thermistor high temperature error

问题描述:
1. During warm-up, the fuser edge thermistor detects less than 41°C / 105°F for 1s continuously while the fuser center thermistor detects 100°C / 212°F or more
2. The fuser edge thermistor does not detect 25°C / 77°F within 12s after start-up

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
4
Replacing the fuser unit
The parts such as the thermistor are faulty
Replace the fuser unit
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C6250: Fuser edge thermistor low temperature error

问题描述: The fuser edge thermistor detected less than 80°C / 176°F for 1s during printing

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Removing foreign material
There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt
Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit
3
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
4
Checking the connection
The parts such as the thermistor are faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
• IH unit - IH PWB (YC2, YC3)
• IH PWB (YC4) - Engine PWB (YC10)
5
Replacing the fuser unit
The parts such as the thermistor or thermal cutout are faulty
Replace the fuser unit
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
7
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
8
Replacing the IH unit
The IH unit is faulty
Replace the IH unit
C6320: Fuser middle thermistor high temperature error

问题描述: The fuser middle thermistor detected 245°C / 473°F or more for 1s

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
4
Replacing the fuser unit
The parts such as the thermistor are faulty
Replace the fuser unit
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
6
Replacing the IH unit
The IH unit is faulty
Replace the IH unit
C6330: Broken fuser middle thermistor

问题描述: The fuser middle thermistor detects less than 41 °C / 105°F for 1s continuously while the fuser center thermistor or the fuser edge thermistor detects 100°C / 212°F or more during warm-up

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
4
Replacing the fuser unit
The parts such as the thermistor are faulty
Replace the fuser unit
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
6
Replacing the IH unit
The IH unit is faulty
Replace the IH unit
C6600: Fuser heat belt rotation error

问题描述: The belt rotation pulse is not input for 1.8s continuously

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
4
Replacing the fuser unit
The fuser unit parts such as the fuser heat belt, the belt rotation detecting system, or the belt rotation sensor are faulty
Replace the fuser unit
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
6
Replacing the fuser drive unit
The fuser drive unit is faulty
Replace the fuser drive unit
C6610: Fuser pressure release sensor error

问题描述:
1. The fuser pressure release sensor does not turn off even after 10s passed from instructing to reduce the fuser pressure
2. The fuser pressure release sensor does not turn on even after 10s passed from instructing to increase the fuser pressure
3. The lock signal of the fuser pressure release motor became error for 300ms

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Drawer connector of the fuser unit - Engine PWB (YC9)
4
Replacing the fuser unit
The fuser unit is faulty at the fuser pressure release mechanism or the fuser pressure release sensor
Replace the fuser unit
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C6740: IH PWB high temperature error (IGBT2)

问题描述: The IGBT temperature acquired from the power microprocessor detects 115°C / 239°F or more for 1s continuously

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• IH fan motor - Engine PWB (YC20)
• IH PWB (YC4) - Engine PWB (YC10)
3
Replacing the IH PWB fan motor
The IH PWB fan motor is faulty
Replace the IH PWB fan motor
4
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C6760: Fuser IH input excessive electric current error

问题描述: The input current obtained from the power microcomputer was 20A (100/120V) or 10A (200V) or more continued for 200ms

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the fuser unit
The fuser heat belt is faulty
Detach the fuser unit and check if the fuser heat belt is not faulty. If there is any damage, replace the fuser unit
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• IH PWB (YC4) - Engine PWB (YC10)
4
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C6770: IH low power error

问题描述: After fuser heating starts,the electric power detection on the IH PWB detected a set electric power value of 30% or less for a predetermined time

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the fuser unit
There are foreign objects in the drawer contact terminal of the fuser unit
Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• IH unit - IH PWB (YC2, YC3)
• IH PWB (YC4) - Engine PWB (YC10)
4
Replacing the IH unit
The IH unit is faulty. (The coil is broken)
Replace the IH unit
5
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C6940: IH fan motor error

问题描述: Lock-up is detected for 20s continuously when the fan motor drives

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• IH fan motor - Engine PWB (YC20)
3
Checking the IH fan motor
The IH fan motors do not properly operate
Clean the IH fan motor and remove foreign objects. If not resolved after that, replace the IH fan motor
4
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C6950: IH-CPU communication error

问题描述:
1. Communication between the IH PWB and the engine PWB is not established in the initial communication. (150ms interval x 10 times retries and then 3 times retries of the relay remote)
2. After the initial communication is established, communication between the IH PWB and the engine PWB is not established at the operation except for printing. (If communication fails for 500ms, 3 times retries or the relay remote are performed)
3. After the initial communication is established, communication between the IH PWB and the engine PWB is not established durint printing. (If communication fails for 500ms, 150ms interval x 10 times retries are performed)

步骤
描述
说明
如何修复
1
Resetting the main power
The power startup delays
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• IH PWB (YC4) - Engine PWB (YC10)
4
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C6990: Fuser power source destination error

问题描述: The engine backup data does not match the IH PWB power supply destination. (0, 5 or more)

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Executing U169
The voltage setting at U169 mismatches the voltage of the IH PWB
Set the destination same as the voltage of the IH PWB at U169
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• IH PWB (YC4) - Engine PWB (YC10)
4
Replacing the IH PWB
The IH PWB is faulty
Replace the IH PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7101: T/C sensor K error

问题描述: The sensor input voltage is less than 0.3V, or 3.2V or more. Also, that state continues for 5s or more

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the developer unit
The developer unit is not properly installed
Reinstall developer unit K so that the connector firmly connects
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Developer PWB K - Drum/Developer relay PWB (YC9)
• Drum/Developer relay PWB (YC1) - Engine PWB (YC17)
4
Developer unit replacement
Developer unit K (T/C sensor K) is faulty
Replace developer unit K
5
Replacing the drum/developer relay PWB
The drum/developer relay PWB is faulty
Replace the drum/developer relay PWB
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7102: T/C sensor C error

问题描述: The sensor input voltage is less than 0.3V, or 3.2V or more. Also, that state continues for 5s or more

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the developer unit
The developer unit is not properly installed
Reinstall developer unit C so that the connector firmly connects
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Developer PWB C - Drum/Developer relay PWB (YC7)
• Drum/Developer relay PWB (YC1) - Engine PWB (YC17)
4
Developer unit replacement
Developer unit C (T/C sensor C) is faulty
Replace developer unit C
5
Replacing the drum/developer relay PWB
The drum/developer relay PWB is faulty
Replace the drum/developer relay PWB
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7103: T/C sensor M error

问题描述: The sensor input voltage is less than 0.3V, or 3.2V or more. Also, that state continues for 5s or more

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the developer unit
The developer unit is not properly installed
Reinstall developer unit M so that the connector firmly connects
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Developer PWB M - Drum/Developer relay PWB (YC8)
• Drum/Developer relay PWB (YC1) - Engine PWB (YC17)
4
Developer unit replacement
Developer unit M (T/C sensor M) is faulty
Replace developer unit M
5
Replacing the drum/developer relay PWB
The drum/developer relay PWB is faulty
Replace the drum/developer relay PWB
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7104: T/C sensor Y error

问题描述: The sensor input voltage is less than 0.3V, or 3.2V or more. Also, that state continues for 5s or more

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the developer unit
The developer unit is not properly installed
Reinstall developer unit Y so that the connector firmly connects
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Developer PWB Y - Drum/Developer relay PWB (YC6)
• Drum/Developer relay PWB (YC1) - Engine PWB (YC17)
4
Developer unit replacement
Developer unit Y (T/C sensor Y) is faulty
Replace developer unit Y
5
Replacing the drum/developer relay PWB
The drum/developer relay PWB is faulty
Replace the drum/developer relay PWB
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7200: Inner thermistor broken (developer)

问题描述: The sensor input data is 0.3V or less

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the developer unit
The developer unit is not properly installed
Reinstall developer unit K so that the connector firmly connects
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Developer PWB K - Drum/Developer relay PWB (YC9)
• Drum/Developer relay PWB (YC1) - Engine PWB (YC17)
4
Developer unit replacement
The sensor on the developer PWB is faulty
Replace developer unit K
5
Replacing the drum/developer relay PWB
The drum/developer relay PWB is faulty
Replace the drum/developer relay PWB
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7210: Inner thermistor short-circuited (developer)

问题描述: The sensor input data is 3.0V or more

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Reinstalling the developer unit
The developer unit is not properly installed
Reinstall developer unit K so that the connector firmly connects
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Developer PWB K - Drum/Developer relay PWB (YC9)
• Drum/Developer relay PWB (YC1) - Engine PWB (YC17)
4
Developer unit replacement
The sensor on the developer PWB is faulty
Replace developer unit K
5
Replacing the drum/developer relay PWB
The drum/developer relay PWB is faulty
Replace the drum/developer relay PWB
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7221: Broken LSU thermistor K

问题描述: The sensor input data is 0.3V or less

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector or FFC is not properly connected, or the wire or FFC is faulty
Clean the terminal of the following wire connectors and the FFC, then reinsert them. If there is no continuity, replace the wire or FFC.
• APC PWB K - LSU relay PWB (YC1)
• LSU relay PWB (YC9) - Engine PWB(YC6)
3
Replacing the LSU
LSU thermistor K is faulty
Replace LSU K
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7224: Broken LSU thermistor Y

问题描述: The sensor input data is 0.3V or less

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector or FFC is not properly connected, or the wire or FFC is faulty
Clean the terminal of the following wire connectors and the FFC, then reinsert them. If there is no continuity, replace the wire or FFC.
• APC PWB Y - LSU relay PWB (YC4)
• LSU relay PWB (YC9) - Engine PWB(YC6)
3
Replacing the LSU
LSU thermistor Y is faulty
Replace LSU Y
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7231: LSU thermistor K short-circuited

问题描述: The sensor input data is 3.0V or more

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector or FFC is not properly connected, or the wire or FFC is faulty
Clean the terminal of the following wire connectors and the FFC, then reinsert them. If there is no continuity, replace the wire or FFC.
• APC PWB K - LSU relay PWB (YC1)
• LSU relay PWB (YC9) - Engine PWB(YC6)
3
Replacing the LSU
LSU thermistor K is faulty
Replace LSU K
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7234: LSU thermistor Y short-circuited

问题描述: The sensor input data is 3.0V or more

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector or FFC is not properly connected, or the wire or FFC is faulty
Clean the terminal of the following wire connectors and the FFC, then reinsert them. If there is no continuity, replace the wire or FFC.
• APC PWB Y - LSU relay PWB (YC4)
• LSU relay PWB (YC9) - Engine PWB(YC6)
3
Replacing the LSU
LSU thermistor Y is faulty
Replace LSU Y
4
Replacing the LSU relay PWB
The LSU relay PWB is faulty
Replace the LSU relay PWB
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7240: Broken container thermistor

问题描述: The sensor input data is 0.3V or less

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Container relay PWB (YC1) - Engine PWB (YC22)
3
Replacing the container relay PWB
The container relay PWB is faulty
Replace the container relay PWB
4
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7250: Container thermistor short-circuited

问题描述: The sensor input data is 3.0V or more

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Container relay PWB (YC1) - Engine PWB (YC22)
3
Replacing the container relay PWB
The container relay PWB is faulty
Replace the container relay PWB
C7601: Front ID sensor error

问题描述:
• The sensor output value of the dark potential is 0.15V or less, or 0.80V or more
• Bright potential is lower than the dark potential, or the gap is 0.5V or less

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Cleaning the front ID sensor
The front ID sensor is dirty
Clean the front ID sensor surface
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Front ID sensor - Engine PWB (YC7)
4
Replacing the front ID sensor
The front ID sensor is faulty
Replace the front ID sensor
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7602: Rear ID sensor error

问题描述:
• The sensor output value of the dark potential is 0.15V or less, or 0.80V or more.
• Bright potential is lower than the dark potential, or the gap is 0.5V or less

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Cleaning the rear ID sensor
The rear ID sensor is dirty
Clean the rear ID sensor surface
3
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Rear ID sensor - Engine PWB (YC7)
4
Replacing the rear ID sensor
The rear ID sensor is faulty
Replace the rear ID sensor
5
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7611: ID sensor density error K

问题描述: The density of the BK-patch on the primary transfer belt is faulty at the Calibration or Color Adjustment

步骤
描述
说明
如何修复
1
Resetting the main power
The ID sensor does not operate properly
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
3
Cleaning the ID sensor
The ID sensor is dirty
Clean the surface of the front and rear ID sensors
4
Checking the developer unit and drum unit
The developer unit or the drum unit is not properly installed
Reinstall developer unit K and drum unit K
5
Checking the primary transfer unit
The primary transfer belt is dirty
Clean the surface of the primary transfer belt, or replace the primary transfer unit
6
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Front ID sensor and Rear ID sensor -Engine PWB (YC7)
7
Replacing the ID sensor
The ID sensor is faulty
Replace the front ID sensor or the rear ID sensor
8
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7612: ID sensor density error C

问题描述: The density of the C-patch on the primary transfer belt is faulty at the Calibration or Color Adjustment

步骤
描述
说明
如何修复
1
Resetting the main power
The ID sensor does not operate properly
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
3
Cleaning the ID sensor
The ID sensor is dirty
Clean the surface of the front and rear ID sensors
4
Checking the developer unit and drum unit
The developer unit or the drum unit is not properly installed
Reinstall developer unit C and drum unit C
5
Checking the primary transfer unit
The primary transfer belt is dirty
Clean the surface of the primary transfer belt, or replace the primary transfer unit
6
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Front ID sensor and Rear ID sensor -Engine PWB (YC7)
7
Replacing the ID sensor
The ID sensor is faulty
Replace the front ID sensor or the rear ID sensor
8
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7613: ID sensor density error M

问题描述: The density of the M-patch on the primary transfer belt is faulty at the Calibration or Color Adjustment

步骤
描述
说明
如何修复
1
Resetting the main power
The ID sensor does not operate properly
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
3
Cleaning the ID sensor
The ID sensor is dirty
Clean the surface of the front and rear ID sensors
4
Checking the developer unit and drum unit
The developer unit or the drum unit is not properly installed
Reinstall developer unit M and drum unit M
5
Checking the primary transfer unit
The primary transfer belt is dirty
Clean the surface of the primary transfer belt, or replace the primary transfer unit
6
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Front ID sensor and Rear ID sensor -Engine PWB (YC7)
7
Replacing the ID sensor
The ID sensor is faulty
Replace the front ID sensor or the rear ID sensor
8
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7614: ID sensor density error Y

问题描述: The density of the Y-patch on the primary transfer belt is faulty at the Calibration or Color Adjustment

步骤
描述
说明
如何修复
1
Resetting the main power
The ID sensor does not operate properly
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
3
Cleaning the ID sensor
The ID sensor is dirty
Clean the surface of the front and rear ID sensors
4
Checking the developer unit and drum unit
The developer unit or the drum unit is not properly installed
Reinstall developer unit Y and drum unit Y
5
Checking the primary transfer unit
The primary transfer belt is dirty
Clean the surface of the primary transfer belt, or replace the primary transfer unit
6
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Front ID sensor and Rear ID sensor -Engine PWB (YC7)
7
Replacing the ID sensor
The ID sensor is faulty
Replace the front ID sensor or the rear ID sensor
8
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7620: ID sensor timing error

问题描述: The color registration fails

步骤
描述
说明
如何修复
1
Resetting the main power
The ID sensor does not operate properly
Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch
2
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
3
Cleaning the ID sensor
The ID sensor is dirty
Clean the surface of the front and rear ID sensors
4
Checking the developer unit and drum unit
The developer unit or the drum unit is not properly installed
Reinstall the developer unit and drum unit
5
Checking the primary transfer unit
The primary transfer belt is dirty
Clean the surface of the primary transfer belt, or replace the primary transfer unit
6
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Front ID sensor and Rear ID sensor -Engine PWB (YC7)
7
Replacing the ID sensor
The ID sensor is faulty
Replace the front ID sensor or the rear ID sensor
8
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7800: Outer thermistor broken

问题描述: The sensor input data is 0.3V or less

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Temperature/humidity sensor - Engine PWB (YC11)
3
Replacing the temperature/humidity sensor
The temperature/humidity sensor is faulty
Replace the temperature/humidity sensor
4
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C7810: Outer thermistor short-circuited

问题描述: The sensor input data is 0.3V or less

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Temperature/humidity sensor - Engine PWB (YC11)
3
Replacing the temperature/humidity sensor
The temperature/humidity sensor is faulty
Replace the temperature/humidity sensor
4
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C8030: DF tray upper limit detection error

对象: 500-sheet document finisher

问题描述: The DF tray upper limit sensor on is detected when the DF tray motor is in ascending operation

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• DF tray upper limit sensor - DFPWB (CN5)
• Paper level sensor 1, 2 - DFPWB (CN6)
2
Replacing the sensor
The Dr tray upper limit sensor, paper level sensor 1 or 2 is faulty
Replace the DF tray upper limit sensor or paper level sensor
3
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
4
Replacing the DF PWB
The DF PWB is faulty
Replace the DF PWB
C8040: DF belt error

对象: 500-sheet document finisher

问题描述: The DF belt sensor on or off cannot be detected when passing the specified time after the DF belt solenoid turns on

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the wire connector terminal and reconnect it. If there is no continuity, replace the wire.
• DF belt sensor - DF PWB (CN10)
• DF belt solenoid - DF PWB (CN21)
2
Replacing the DF belt sensor
DF belt sensor is faulty
Replace DF belt sensor
3
Replacing the DF belt solenoid
DF belt solenoid is faulty
Replace DF belt solenoid
4
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
5
Replacing the DF PWB
The DF PWB is faulty
Replace the DF PWB
C8140: Dr tray motor error

对象: 500-sheet document finisher

问题描述: During the DF tray motor drive, the DF tray lower limit sensor, paper level sensor 1 and 2 on is not detected within 10s

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• DF tray motor - DF PWB (CN15)
• DF tray lower limit sensor - DF PWB (CN5)
• Paper level sensor1, 2 - DF PWB (CN6)
2
Replacing the DF tray motor
The DF tray motor is faulty
Replace the DF tray motor
3
Replacing the sensor
The DF tray lower limit sensor, paper level sensor 1 or 2 is faulty
Replace the DF tray lower limit sensor or paper level sensor
4
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
5
Replacing the DF PWB
The DF PWB is faulty
Replace the DF PWB
C8210: DF staple error

对象: 500-sheet document finisher

问题描述: JAM7013 and 7023 was detected twice

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• DF staple unit - DF PWB
2
Checking the staple
Check if the upper BF registration guide shifts manually, and reattach it if it does not smoothly shift
Check if the lower BF registration guide shifts manually, and reattach it if it does not smoothly shift
3
Replacing the DF staple unit
The DF staple unit is faulty
Replace the DF staple unit
4
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
5
Replacing the DF PWB
The DF PWB is faulty
Replace the DF PWB
C8320: DF adjuster motor 2 error

对象: 500-sheet document finisher

问题描述: The DF adjustor sensor 2 on or off cannot be detected when passing the specified time after the DF adjustor motor 2 turns on

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• DF adjustor motor 2 - DFPWB (CN18)
• DF adjustor sensor 2 - DFPWB (CN7)
2
Replacing DF adjustor motor 2
DF adjustor motor 2 is faulty
Replace DF adjustor motor 2
3
Replacing the DF adjustor sensor 2
DF adjustor sensor 2 is faulty
Replace DF adjustor sensor 2
4
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
5
Replacing the DF PWB
The DF PWB is faulty
Replace the DF PWB
C8330: DF adjuster motor 1 error

对象: 500-sheet document finisher

问题描述: The DF adjustor sensor 1 on or off cannot be detected when passing the specified time after the DF adjustor motor 1 turns on

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• DF adjustor motor 1 - DFPWB(CN18)
• DF adjustor sensor 1 - DFPWB(CN7)
2
Replacing DF adjustor motor 1
DF adjustor motor 1 is faulty
Replace DF adjustor motor 1
3
Replacing the DF adjustor sensor 1
DF adjustor sensor 1 is faulty
Replace DF adjustor sensor 1
4
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
5
Replacing the DF PWB
The DF PWB is faulty
Replace the DF PWB
C8350: DF roller motor error

对象: 500-sheet document finisher

问题描述: The DF roller sensor on or off cannot be detected when passing the specified time after the DF roller motor turns on

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• DF roller motor - DF PWB (CN20)
• DF roller sensor - DF PWB (CN11)
2
Replacing the DF roller sensor
DF roller sensor is faulty
Replace DF roller sensor
3
Replacing the DF roller motor
The DF roller motor is faulty
Replace DF roller motor
4
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
5
Replacing the DF PWB
The DF PWB is faulty
Replace the DF PWB
C8360: DF slide motor error

对象: 500-sheet document finisher

问题描述: The DF slide sensor on or off cannot be detected when passing the specified time after the DF slide motor turns on

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• DF slide motor - DF PWB(CN14)
• DF slide sensor - DF PWB(CN22)
2
Replacing the DF slide sensor
The DF slide sensor is faulty
Replace the DF slide sensor
3
Replacing the DF slide motor
The DF slide motor is faulty
Replace the DF slide motor
4
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
5
Replacing the DF PWB
The DF PWB is faulty
Replace the DF PWB
C8460: EEPROM error

对象: 500-sheet document finisher

问题描述: EEPROM read/write is not available

步骤
描述
说明
如何修复
1
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
2
Replacing the DF PWB
The DF PWB is faulty
Replace the DF PWB
C8800: Document finisher communication error

对象: 500-sheet document finisher

问题描述: The communication error was detected 10 times continuously

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the wire connector terminal and reconnect it. If there is no continuity, replace the wire.
• Engine PWB (YC5) - DF relay PWB (YC2)
• DF relay PWB (YC3) - DF PWB (CN1)
2
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
3
Replacing the DF relay PWB
The DF relay PWB is faulty
Replace the DF relay PWB
4
Replacing the DF PWB
The DF PWB is faulty
Replace the DF PWB
5
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C8830: Relay conveying unit communication error

对象: 500-sheet document finisher + relay conveying unit

问题描述: The communication error was detected 10 times continuously

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• Engine PWB (YC5) - DF relay PWB (YC2)
• DF relay PWB (YC4) - BR PWB (YC5)
2
Firmware upgrade
The firmware is not the latest version
Upgrade the BR firmware to the latest version
3
Replacing the BR PWB
The BR is faulty
Replace the BR PWB
4
Replacing the DF relay PWB
The DF relay PWB is faulty
Replace the DF relay PWB
5
Firmware upgrade
The firmware is not the latest version
Upgrade the engine firmware to the latest version
6
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C8990: Finisher setup error

对象: 500-sheet document finisher + relay conveying unit

问题描述:
1. Communication error occurs with either the finisher or relay conveying unit.
2. Communication error occurs while installation of the relay conveying unit is detected

步骤
描述
说明
如何修复
1
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the wire connector terminal and reconnect it. If there is no continuity, replace the wire.
• DF PWB (CN1) - DF relay PWB (YC3)
• DF relay PWB (YC4) - BR PWB (YC5)
2
Firmware upgrade
The firmware is not the latest version
Upgrade the DP firmware to the latest version
3
Replacing the DF PWB
The DF is faulty
Replace the DF PWB
4
Replacing the BR PWB
The BR PWB is faulty
Replace the BR PWB
C9000: DP communication error

对象: Document processor

问题描述: The communication error was detected 10 times continuously

步骤
描述
说明
如何修复
1
Firmware upgrade
The main unit firmware and the document processor firmware mismatch
Upgrade the main unit firmware and the document processor firmware to the latest version
2
Checking the connection
The connector is not connected properly, or the wire is faulty
Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
• DP PWB (YC2) - Engine PWB (YC4)
3
Replacing the DP PWB
The DP PWB is faulty
Replace the DP PWB
4
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
C9060: DP EEPROM error

对象: Document processor

问题描述: The writing data and the reading data into the EEPROM mismatch

步骤
描述
说明
如何修复
1
Checking the EEPROM
The EEPROM is not properly installed
Reattach the EEPROM on the DP PWB
2
Replacing the DP PWB
The DP PWB is faulty
Replace the DP PWB
3
Replacing the EEPROM
The EEPROM is faulty
Replace the EEPROM on the DP PWB, then execute U411
C9180: DP feed-shift motor error

对象: Document processor

问题描述:
1. The DP feed-shift motor home position cannot be detected even driving it for one round.
2. The DP feed-shift motor home position cannot be detected even after retrying the detection for 3 times

步骤
描述
说明
如何修复
1
Checking the connection
The EEPROM is not properly installed
Reattach the EEPROM on the DP PWB
2
Replacing the DP feed-shift sensor
Replace the DP feed-shift sensor
3
Replacing the DP feed-shift motor
Replace the DP feed-shift motor
4
Replacing the DP PWB
The DP PWB is faulty
Replace the DP PWB
5
Replacing the engine PWB
The EEPROM is faulty
Replace the engine PWB

京瓷 ECOSYS M8130cidn 多功能一体机修复 - "京瓷.Rus" 专家服务

"京瓷.Rus"服务中心提供全面的京瓷ECOSYS M8130cidn一体机维修保养服务。我们的认证技术员将快速高效解决任何故障,恢复设备稳定运行。

常见修复问题

即便高可靠性的京瓷ECOSYS M8130cidn一体机在密集使用中也可能遇到各种问题。最常见故障包括:

  • 打印不均、褪色或条纹;
  • 卡纸和进纸故障;
  • 色彩偏差和配置文件问题;
  • 网络连接故障:有线/无线功能异常;
  • 自动输稿器(ADF)卡纸或取纸失败;
  • 控制面板问题:触摸屏无响应、按键粘连;
  • 运行异常噪音、吱吱声和振动;
  • 定影器错误:加热失败或过热;
  • 电子故障:设备无法启动或随机关机;
  • 显示屏不明错误代码;
  • 固件过时需要升级;
  • 扫描故障:黑边、伪影、跳行。

我们的专家执行全面诊断,专业解决各类问题——从更换故障部件到控制器固件升级。

服务周期

"京瓷.Rus"维修京瓷ECOSYS M8130cidn一体机最短需1个工作日。具体时间取决于故障复杂度和配件库存。我们在保证质量前提下优先快速修复。


选择"京瓷.Rus"的理由

  • 即时诊断: 现场快速故障定位;
  • 资深工程师: 持续技术培训;
  • 认证部件: 仅使用原装零件和感光鼓;
  • 服务保修: 所有维修享6个月保修;
  • 上门服务: 提供快速诊断和小修;
  • 合理定价: 透明报价无隐藏费用;
  • 便利位置: 近卢赫马诺夫斯卡亚地铁站;
  • 忠诚计划: 常客专享折扣;
  • 专业支持: 电话/通讯软件咨询;
  • 费用透明: 预先确认预算和时间;
  • 快速返还: 高效归还修复设备;
  • 定制方案: 满足企业打印需求。

联系方式

京瓷ECOSYS M8130cidn维修咨询请致电+7(495)12-717-12或在线提交申请。我们将及时协调设备运送或工程师上门。服务中心近卢赫马诺夫斯卡亚地铁站,驾车步行均便捷。

一般特征

设备类型
激光多功能一体机
制造商代码 (EU)
1102P33NL0
制造商代码 (CN)
1102P33CN0
制造商代码 (AP)
1102P33AS0
制造商代码 (NA)
1102P32US0
设备功能
打印机、 复印机、 扫描仪、 传真机
打印技术
激光
打印类型
彩色
打印格式
A3、A4、A5、A6、B5、Letter、Legal、Folio、信封

零件资源

硒鼓单元的资源(黑色)
200000
硒鼓单元的资源(颜色)
200000
开发者单位资源(黑色)
200000
开发者单位资源(颜色)
200000
电晕管资源 (MC)
200000
转移单位资源
200000
定影单元资源
200000
送纸单元资源
200000
侧送纸单元资源
200000
ADF 滚筒寿命
300000

固件

固件更新
我们执行(如有必要)

后勤

工程师来访
可用
出发进行诊断
可用
我们的服务中的诊断
可用
出发进行维修
可用
在我们的服务中进行维修
可用
送货(往返服务中心)
可用

文件资料

合同工作
诊断/缺陷报告
设备报废证明
是(如有必要)
已完成工作证书
结案文件

重要信息

零件成本
另行支付
诊断费用
免费/拒绝维修时付费

担保

工作保证
90 天
备件保修
12 个月(按制造商推荐的使用)

包装中的尺寸和重量

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